Barry Lawson Logo Small
Barry Lawson Associates
P.O. Box 26, 384 Old Cemetery Road                    PHONE: 802.592.3949
Peacham, Vermont 05862                                                   

 
CONTACT US
 


Facilitation

Moderation

Mediation

Related Services

Recent Projects

Project Archive

 



Purpose of Mediation:
To resolve conflicts through a set of satisfactory agreements

Roles of the Mediator

Preparation

  • Prepare a convener’s report
  • Understand conflicts
  • Assure appropriate parties invited to participate

Atmosphere

  • Provide adequate space for caucuses, discussions
  • Roll up sleeves for work!

Neutrality

  • Listen carefully and clarify interests
  • Serve parties to the dispute

Procedures

  • Clarify role of mediator
  • Establish system for reaching agreements

Fairness

  • Help with negotiations among parties
  • Ensure interests are understood

Meeting Management

  • Recognize need to reduce tensions
  • Maintain written record of issues, interests, decisions

Encouragement

  • Acknowledge challenges facing participants
  • Summarize progress
  • Serve as catalyst for resolution

Substance

  • Ensure reliable information being available
  • Clarify problems, issues before addressing their resolution

Recording

  • Create record on flip charts and in between-meeting reports
  • Prepare final report on process, agreements

Satisfaction

  • Listen and observe verbal and body language
  • Adjust schedule, procedures to accommodate concerns

 

Copyright © 2007-2011 Barry Lawson Associates
Site Design Copyright © 2007-2011 SiteWeaver Design