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Barry Lawson Associates
P.O. Box 26, 384 Old Cemetery Road                    PHONE: 802.592.3949
Peacham, Vermont 05862                                                   

 
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Facilitation

Moderation

Mediation

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Purpose of Facilitation:
Develop a set of commonly agreed upon conclusions

Roles of the Facilitator

Preparation

  • Understand mission of group
  • Design an efficient process
  • Schedule appropriate time for important issues

Atmosphere

  • Establish comfortable and relaxed venue
  • Provide light meals and refreshments

Neutrality

  • Support minority opinions
  • Encourage dialogue and compromise

Procedures

  • Clarify role of facilitator
  • Establish time frame for addressing issues

Fairness

  • Elicit input from all participants
  • Ensure attendee satisfaction
  • Stifle dominance by any one person

Meeting Management

  • Maintain focus
  • Provide good reference material
  • ‘Scout’ where dialogue is going
  • Summarize results continually

Encouragement

  • Serve as cheerleader to encourage and support
  • Help the shy to participate confidently

Substance

  • Keep to specifics and practical results
  • Ensure objectives are met
  • Consider implementation steps

Recording

  • Use flip chart to keep important notes and points
  • Refer to accumulating record
  • Prepare final report on session

Satisfaction

  • Evaluate with participants regarding satisfaction on process, substance and participation

 

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